Complete Service Package

From free production line design to lifetime after-sales support โ€” we're with you every step of the way.

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Free Production Line Design

Tell us your product, daily output target, and factory layout. Our engineers will design a customized packaging solution โ€” completely free of charge.

Site survey and requirements analysis
Custom production line layout design
Equipment configuration recommendation
ROI analysis and cost estimation
Factory space optimization
Timeline: 3-5 working days for initial design
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Manufacturing & Quality Control

Every machine is manufactured in our 10,000ใŽก facility with 100% factory acceptance testing before delivery.

In-house manufacturing โ€” no outsourcing
100% factory acceptance testing (FAT)
CE-certified production process
Siemens PLC integration and debugging
Detailed operation manual provided
Timeline: 15-30 days depending on configuration
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Professional Packaging & Delivery

Every machine is professionally wrapped in stretch film and secured on custom wooden pallets for safe international shipping.

ISPM-15 compliant wooden packaging
Moisture, impact, and vibration protection
Complete export documentation
Real-time shipment tracking
Door-to-door delivery available
Timeline: 7-15 days for international shipping
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Installation & Commissioning

We provide comprehensive installation support to ensure your packaging line runs smoothly from day one.

On-site installation guidance (engineer dispatch available)
Remote video commissioning support
Production line integration assistance
Parameter optimization for your products
Operator training on-site or at our factory
Timeline: 1-3 days for on-site installation
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Training & Documentation

Comprehensive training programs ensure your team can operate, maintain, and troubleshoot the equipment independently.

Standard operation procedures (SOP)
Maintenance schedule and checklist
Troubleshooting guide with visual aids
Video tutorials for key operations
Annual refresher training available
Timeline: Included with every purchase
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Warranty & After-Sales Support

Industry-leading warranty coverage with 24/7 global technical support across 30+ countries.

12-month standard warranty (extendable)
10-year guarantee on main heating pipes and fan motors
24/7 remote technical support via WhatsApp/email
Spare parts inventory with fast shipping
Local service partnerships in key markets
Timeline: Lifetime support commitment

How We Work Together

From first contact to lifetime support โ€” a proven process that delivers results.

1
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Consultation

Share your product specs, daily output target, and factory layout.

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Line Design

Our engineers create a customized packaging line configuration.

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Quotation

Transparent pricing with equipment list, delivery timeline, and payment terms.

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Manufacturing

In-house production with 100% quality testing before shipment.

5
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Delivery

Professional packaging and international shipping to your door.

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Installation

On-site or remote installation guidance and commissioning.

7
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Training

Comprehensive operator training and documentation handover.

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Lifetime Support

24/7 technical support, spare parts, and annual maintenance.

12 mo
Standard Warranty
10 yr
Heating Pipe Guarantee
24/7
Technical Support
30+
Countries Served

Ready to Start Your Project?